Terms & Conditions
Dedicated legal experts you can trust
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Client-Centered Legal Strategies
Transparent Communication Always
Tailored Solutions for Every Case
Last Updated: January 2026
1. Introduction and Acceptance of Terms
These Terms of Service ("Terms," "Agreement") constitute a legal agreement between you ("Client," "you," or "your") and ProServer CA ("Company," "we," "us," or "our"). By accessing our website, requesting our services, or engaging with us in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our services. We reserve the right to modify these Terms at any time. Your continued use of our services following notice of changes constitutes your acceptance of the updated Terms.
When users provide their mobile number and agree to receive texts, they are opting in to receive SMS communications from your business.
2. Services Provided
2.1 Scope of Services
ProServer CA provides professional legal document service and process serving solutions in compliance with California law. Our services include:
• Service of summons, complaints, and other legal documents
• Substituted service and alternative service methods
• Affidavits of service and proof of service documentation
• Nationwide service coordination
• Skip tracing and location services
• Courier and delivery services for legal documents
2.2 Service Limitations
We do not provide legal advice. We are not your attorney. If you require legal counsel, please consult with a licensed California attorney. Our role is limited to delivering documents in accordance with applicable rules of court and statutory requirements.
2.3 Best Efforts
While we make best efforts to locate defendants and serve documents timely, we cannot guarantee service will be successful. Some individuals may be difficult to locate or unavailable for service. We will provide affidavits documenting our service attempts.
3. Engagement and Service Requests
3.1 Service Request Procedures
To request our services, you must:
• Provide complete and accurate information about the intended recipient
• Provide legible copies of all documents to be served
• Specify the type of service required (personal service, substituted service, etc.)
• Provide payment information and authorize charges
• Authorize us to attempt service in accordance with applicable law
3.2 Authorization
By submitting a service request, you:
• Authorize ProServer CA to attempt service of the documents provided
• Warrant that you have authority to authorize service
• Represent that the service is lawful and not for harassment or unlawful purposes
• Authorize us to contact the intended recipient and relevant parties as necessary
• Agree to indemnify us for unlawful service requests
3.3 Document Requirements
You must ensure that:
• All documents are legible and complete
• Documents are authentic and properly executed
• Documents comply with applicable court rules and formatting requirements
• You have obtained all necessary court approvals before requesting service
ProServer CA reserves the right to refuse service of documents that appear unlawful, improperly executed, or that we reasonably believe violate these Terms.
4. Fees and Payment Terms
4.1 Service Fees
Our service fees are established based on service type, location, and complexity. A detailed fee schedule is provided upon request and will be confirmed in writing before service is initiated.
Standard fees include:
• Service of process fees
• Mileage and travel charges
• Skip tracing fees (if applicable)
• Affidavit preparation and filing
• Rush service fees (if applicable)
• After-hours or weekend service fees (if applicable)
4.2 Payment Terms
Payment is due:
• Upon service completion (standard terms)
• In advance for rush or specialized services
• As otherwise agreed in writing
We accept payments via:
• Credit card
• Debit card
• Bank transfer
• Check (with prior arrangement)
4.3 Late Payment and Collections
Invoices are due within 30 days of service completion. Accounts past due by 30 days or more may be subject to:
• A monthly late fee of 1.5% of the outstanding balance (not to exceed legal limits)
• Suspension of future services
• Collection proceedings
• Attorney's fees and court costs
4.4 Refunds and Cancellations
• Failed service attempts: Applicable fees remain due for time and expenses incurred
• Cancellations before service: Subject to cancellation fees as published in our fee schedule
• Service retraction: If you request service retraction after a service attempt, applicable fees remain due
No refunds are issued for completed service or good-faith service attempts.
5. Liability and Limitations
5.1 Disclaimer of Warranties
ProServer CA provides services "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We make no warranties regarding:
• Accuracy or completeness of information
• Non-infringement of third-party rights
• Merchant quality or fitness for a particular purpose
• Error-free operation or uninterrupted service
5.2 Limitation of Liability
To the maximum extent permitted by law, ProServer CA shall not be liable for:
• Indirect, incidental, consequential, or punitive damages
• Lost profits, lost data, or lost business opportunity
• Damages arising from service failure, delays, or errors
• Damages exceeding the total fees paid for the service in question
• Any damages arising from events beyond our reasonable control
5.3 Service Failures
While we maintain reasonable diligence in service attempts, we are not liable for:
• Inability to locate the intended recipient
• Service delays due to weather, traffic, or circumstances beyond our control
• Third-party interference or refusal to accept service
• Inaccurate information provided by you
• Court system delays or procedural requirements
5.4 Indemnification
You agree to indemnify, defend, and hold harmless ProServer CA, its officers, employees, and agents from any claims, damages, liability, costs, and expenses (including attorney's fees) arising from:
• Your use of our services
• Any breach of these Terms
• Violation of applicable law in your service request
• Claims that served documents violate third-party rights
• Any damages related to unlawful service requests
6. Confidentiality and Data Protection
6.1 Confidential Information
We maintain the confidentiality of information you provide and protect it in accordance with our Privacy Policy. We will not disclose confidential information except:
• As necessary to perform our services
• To service providers under confidentiality obligations
• As required by law or court order
• With your written consent
6.2 Legal Compliance
We comply with California's data privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Information collected is used solely for process serving purposes and service improvement.
7. Restrictions on Use of Services
You agree not to:
• Use our services for unlawful, fraudulent, or harassment purposes
• Request service of documents you know to be false, forged, or unauthorized
• Request service to interfere with another person's rights or property
• Provide false or misleading information in service requests
• Request service in violation of court orders or applicable law
• Attempt to use our services to circumvent legal procedures
• Harass, threaten, or disparage our staff or agents
8. Communication and Notices
8.1 Service of Notices
Any notices regarding these Terms must be in writing and delivered via:
ProServer CA
Email: [email protected]
Phone: (661) 525-5802
8.2 Communication Methods
We may communicate with you via:
• Telephone
• Text message
• Portal notifications
• Regular mail
8.3 SMS Consent
We respect your privacy and will never sell, rent, or share your mobile number or SMS consent with third parties for their own marketing purposes. SMS opt-in information is used solely to send you messages related to ProServerCA.com services, such as updates, reminders, and important account or case communications.
8.4 Opt out instructions
You can opt out of receiving SMS messages from us at any time. To stop messages, simply reply STOP to any text we send. After you text STOP, you will no longer receive SMS communications from ProServer CA, except for a one-time confirmation of your opt-out.
8.4 message/data rates
Message and data rates may apply. You are responsible for any charges from your mobile carrier resulting from our SMS messages, including message and data fees. Please contact your wireless provider for details about your text and data plan. Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside the control of ProServer CA.
9. Intellectual Property Rights
9.1 Company Content
All content on our website, including text, graphics, logos, and software, is the exclusive property of ProServer CA or our licensors. You may not reproduce, modify, or distribute this content without express written permission.
9.2 Your Content
You retain ownership of any documents or information you provide. By submitting content to us, you grant ProServer CA a limited license to use, reproduce, and store your content solely for the purpose of providing services and maintaining records.
10. Limitation on Engagement
10.1 Independent Contractor Status
ProServer CA is an independent service provider. We are not your attorney, agent, or employee. Nothing in these Terms creates an attorney-client relationship or employment relationship.
10.2 No Legal Advice
ProServer CA does not provide legal advice. We provide only process serving and document delivery services. For legal questions, you must consult with a licensed attorney.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
11.2 Jurisdiction and Venue
You agree that any legal action or proceeding arising from these Terms or our services shall be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.
11.3 Attorney's Fees
In any legal proceeding to enforce these Terms, the prevailing party shall be entitled to recover reasonable attorney's fees and court costs.
12. Modifications and Termination
12.1 Modification of Terms
ProServer CA reserves the right to modify these Terms at any time. Modifications become effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of modified Terms.
12.2 Termination of Services
ProServer CA may terminate or suspend services to you if:
• You breach any material term of these Terms
• You engage in unlawful or fraudulent conduct
• You provide false or misleading information
• You violate applicable law
• We determine continued service would expose us to legal liability
Termination does not eliminate your obligation to pay outstanding fees.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be reformed to the minimum extent necessary to make it valid and enforceable.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ProServer CA regarding our services. All prior negotiations, agreements, and understandings are superseded by these Terms.
15. Waiver
The failure of ProServer CA to enforce any right or provision in these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of ProServer CA
16. Contact Information
For questions regarding these Terms of Service, please contact:
ProServer CA
Email: [email protected]
Phone: (661) 525-5802
We will respond to inquiries within 2 business days.
17.18+ service restriction
Our services are intended for clients who are at least 18 years old. By requesting or using process serving services from ProServerCA, you represent that you are 18 years of age or older and legally authorized to engage our services on your own behalf or on behalf of your business or organization
18. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by their terms and conditions.
These Terms of Service are effective as of January 2026 and supersede all prior agreements.
Who We Serve
Businesses
Managing collections, contract disputes, or other legal actions
Attorneys & Law Firms
handling civil, family, or small claims matters
Individuals
Who need subpoenas, summons, complaints, or similar documents served correctly
15 Years Experience
About Us
Dedicated legal experts you can trust
Your Paragraph text goes Lorem ipsum dolor sit amet, consectetur adipisicing.
elit. Autem dolore, alias,Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,
driving purpose, shaping the future
Lorem Ipsum is simply dummy text of the printing and typsetting industry.
Lorem Ipsum has been the industry's standard dummy text.
Our Mission
Experienced Legal Professionals
Experienced Legal Professionals
Experienced Legal Professionals
Our Mission
Experienced Legal Professionals
Experienced Legal Professionals
Experienced Legal Professionals
ProServer CA delivers fast, reliable, and court-compliant legal document service across California, ensuring your papers are served correctly the first time.
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