Privacy Policy
Last Updated: January 2026
1. Introduction
CA Process Servers ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
Contact Information: Name, email address, phone number, mailing address, and company name
Service Request Details: Information necessary to process your legal document service requests, including client names, addresses, case numbers, and document details
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Communication Data: Messages, inquiries, and correspondence you send us
Account Information: If you create an account, we collect login credentials and account preferences
2.2 Information Collected Automatically
We collect certain information automatically when you use our website or services:
Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
Usage Information: Pages visited, time spent on pages, clickstreams, and referring URLs
Location Information: General geographic location based on IP address (not precise GPS tracking)
Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience and track usage patterns
2.3 Information from Third Parties
We may receive information about you from:
Service Providers: Data shared by third-party vendors assisting with our operations
Background Information: Public records and databases necessary for process serving purposes
Referral Sources: Information from clients or partners who refer your information to us
3. How We Use Your Information
We use collected information for the following purposes:
Service Delivery: Processing and fulfilling process serving requests and related legal services
Communication: Responding to inquiries, confirming service completion, and providing updates
Account Management: Maintaining your account and enabling you to access our services
Billing and Payment: Processing payments and maintaining financial records
Legal Compliance: Complying with applicable laws, court orders, and regulatory requirements
Fraud Prevention: Detecting and preventing fraudulent activities and unauthorized access
Service Improvement: Analyzing usage patterns to enhance our website and service offerings
Marketing: Sending promotional communications (only with your consent where required)
Customer Support: Providing technical assistance and customer service
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in operating our website and providing services, including:
• Payment processors
• Cloud hosting providers
•.Email service providers
• Legal and accounting professionals
• Courier and delivery services
These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain confidentiality.
4.2 Legal Requirements
We may disclose information when required by law, court order, subpoena, or to:
• Comply with legal obligations
• Protect our legal rights
• Enforce this Privacy Policy and other agreements
• Respond to lawful government requests
• Protect the safety and security of individuals
4.3 Business Transfers
If CA Process Servers is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
4.4 With Your Consent
We may share information for other purposes with your explicit consent.
5. Data Security
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:
• Secure encryption protocols (SSL/TLS)
• Password protection and authentication systems
• Regular security audits and assessments
• Access controls and role-based permissions
• Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to:
• Provide our services
• Fulfill legal and regulatory requirements
• Resolve disputes
• Enforce our agreements
Certain information may be retained longer if required by California law, court orders, or for litigation purposes. When information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights (CCPA/CPRA)
As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
7.1 Right to Know
You have the right to request what personal information we collect, use, and share about you.
7.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (such as information needed to complete a transaction or comply with legal obligations).
7.3 Right to Opt-Out
You have the right to opt-out of the sale or sharing of your personal information. CA Process Servers does not currently sell personal information.
7.4 Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
7.5 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
7.6 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: (661) 525-5802
We will respond to verified requests within 45 days or as otherwise required by law. We may need to verify your identity before processing your request.
8. Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
9. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by CA Process Servers. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing information.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
• Remember your preferences
• Understand how you use our services
• Enhance user experience
• Track website performance
• Deliver targeted content
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy with a new "Last Updated" date. Your continued use of our services following such notification constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CA Process Servers
Email: [email protected]
Phone: (661) 525-5802
We will respond to your inquiry within 15 business days.
13. Additional State-Specific Rights
Residents of other states may have additional privacy rights. We comply with applicable data privacy laws in all jurisdictions where we operate.
14. SMS Opt-In Overview
When users provide their mobile number and agree to receive texts, they are opting in to receive SMS communications from your business.
This Privacy Policy is effective as of January 2026 and applies to all users of CA Process Servers services and website.
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